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FAQ

 

  • Why Aurobliss?

    Aurobliss offers a distinctive edge from other offline and online stores. The designs we offer are exclusive, of the best price and are of the topmost quality.

  • Why Aurobliss?

    Aurobliss offers a distinctive edge from other offline and online stores. The designs we offer are exclusive, of the best price and are of the topmost quality.

  • What are CZ stones?

    Cubic Zirconia Stones are high quality stones and have definitely created an impression in the jewellery industry. Among the different CZ stones, Signity CZ has garnered huge popularity for their high brilliance and diamondesque appearance.

  • Can I customize the jewels?

    We are always happy to help you! Get in touch with our customer support and explain your customization needs. If it is technically feasible and we can comply with your request, we will be glad to fulfill your needs.

  • How to place the order online?

    • Add the jewellery you need to purchase into the “shopping cart”
    • Once you have finalized your order select, “Proceed to Checkout”
    • Enter your email and password to proceed to the next step. You can also register your email ID to save time.
    • Enter the shipping details and proceed to the next step.
    • In the Billings option, select the mode of payment which suits you best.
    • Once your order is placed, you will receive a confirmation mail to your email ID.
  • Are there any hidden costs?

    Absolutely not! The price of each product includes the taxes. You need not worry about the shipping cost as well.

  • Will I get order confirmation?

    Yes! Once you place an order with us, we will send you a confirmation mail to your email ID.

  • What are the various modes of payment I can use? You can pay for your order using these various mediums:

    • Net Banking
    • Debit Card
    • Credit Card
    • Cash on Delivery
    • Cheque or Online Transfer
  • What is CoD?

    CoD is basically Cash On Delivery. If you don't want to use your Debit/Credit card, you can pay for it when you actually receive your order.

  • How secured is making payment online?

    We respect your privacy and so none of your financial details regarding the debit/credit card ownerships are stored nor shared with any third party.

  • How much time does it take to deliver?

    Every product has its own delivery timeline mentioned near its description. We assure you that your order will be delivered within 10-20 days. We offer free shipping to anywhere in India.

  • How do I track after placing an order?

    By keying in your order number in the "TRACK ORDER" option available on our website, you can track your order.

  • Will the product reach safely to my place?

    No doubt about it! Your order will be delicately wrapped in a tamper proof cover. The jewellery itself will be safely placed in a pouch enclosed by a gift box.

  • Can we gift wrap the product?

    Of course! Get in touch with our customer support and convey your request to them.

  • Can we change the address to be delivered after placing the order?

    Yes, if your order hasn't been shipped out for delivery. Contact our customer care and inform them about the change of address.

  • Can I return the product?

    We offer both exchange and return option. If you want to return the product, send it back to us within the 30days free return window.

  • What happens if the ring I bought doesn't fit?

    No need to worry! We will send you the same product in a different size to you, if you inform us about it before 30 days from the delivery date. After 30 days, if the design permits, we will definitely make small changes.

  • In case of damage after purchase, how do I repair it?

    After the purchase, if you damage the product, don't fret! Reach to our customer support and just send the product back to us and we will repair it for you at a reasonable price.

Can't find what you're looking for? Write to us at contactus@aurobliss.com

Gift Cards

Worrying about what Jewellery gift to give? The Aurobliss Gift Cards are the perfect way of showering love on someone special. Find out how to get your very own gift card here.